
Frequently Asked Questions
Have questions? We've got answers to help you shop with confidence and make the most of your experience.
How does the treat pouch attach to the bag?
The pouch clips easily onto the Dog Walking Bag using the secure attachment clip.
Can the treat pouch be used during training?
Yes, the pouch is perfect for training sessions or rewarding your dog during everyday walks.
Is the treat pouch included with the bag?
No, the treat pouch is sold separately and can be added to your Dog Walking Bag as an accessory.
Do you offer warranty or returns?
Yes, we offer a 30-day hassle-free return policy if the product is unused and in its original condition.
Simply reach out to us at hello@pawsavenueco.com, and we’ll make it right.
Please visit our Refund Policy page for more details.
What is the shipping time?
Your order will be shipped within 2 business days from Melbourne. It will take between 7-10 days to be delivered within Australia.
Please visit our Shipping Policy page for more details.
Complete Your Walk System
With orders over $95
Orders shipped from Melbourne
Within 30 days of delivery, for an exchange or full refund
Crafted for lasting elegance